Discount Car & Truck Rentals

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Reviews of Discount Car & Truck Rentals

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  David Fairchild Added 2018-10-09

  ★ ★ ★ ★ ★
  Only Canadian owned car rental in NS. They rented me a fabulous Jeep Cherokee Limited for next to nothing, allowed me to return it in Halifax. The customer service was excellent, they were the cheapest and best.
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  Mark Allen Added 2018-09-22

  ★ ★ ★ ★ ★
  Absolutely no issues whatsoever, picked me up from airport in 10min. They even gave me a free car upgrade which was most appreciated. Would recommend
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  Karina Kinaman Added 2018-09-08

  ★ ☆ ☆ ☆ ☆
  Unacceptable. I had reserved a Hyundai Elantra (or similar car) months in advance. I arrive at Halifax airport and call the company to get a shuttle (it is located a few minutes drive from the terminals). It took almost 30 minutes for them to arrive. By that time another couple has also arrived, also waiting to pick up a reservation. When we finally get to their office, they inform me that the only car available is a truck. Why didn’t they tell me this over the phone before they made me wait for them to pick me up? The other couple luckily was okay with the truck, but either way, one of us would have had to be turned away. Luckily I was in no rush, as I then had to wait for them to finish up with the couple, then drive me back to the main terminals where the rest of the rental agencies are, where I then had to rent a car, without reservation, which ended up costing hundreds more. Overall, a very disappointing experience. Lesson learned — not worth trying to save a few dollars. Go with the reputable companies in the airport.
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  SONIA MALIK Added 2018-08-29

  ★ ☆ ☆ ☆ ☆
  Worst company ever!!!
  I’m never renting a car from this company. The location at Halifax international at the quality inn, is the worst. I returned the car at that location in impeccable condition but the girl Kaylie found 3 little dots near the trunk and claimed I made those. She brought her manager over who said because I signed it was my responsibility. The guy who rented me the car Chris came around to see the car, he was surprised that the 2 girls were making an issue about nothing. He was surprised they were writing a claim against me. He went to tell them that he had not pointed out the little dots to me when he did the inspection but the manager Ashley convinced him that she was going to start a claim. The girl who took the car back was the worst Kaylie who insisted that those dings were my responsibility. Ashley said that because I signed it was my responsibility as well. Most rental companies don’t even worry about little dents as there is normal wear and tear, but Ace has hired a bunch of idiots who are harassing clients for 3 little dots. Unbelievable!!! Big zero! I recommend no one rent a car from them to avoid harassment. Ruined my beautiful trip to Halifax.
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  Adam M Added 2018-08-14

  ★ ☆ ☆ ☆ ☆
  Reserved a car a week in advance. But my flight was delayed due to weather conditions. They refused to hold my reservation, despite pleading with them, and guaranteeing I will be there the next day and being willing to pay an extra day for the rental. They will leave you stranded if anything happens to your flight. Now I'm with my wife and 3 kids for a week in Nova Scotia without a car. Never rent from these people. If your flight is delayed, they will give your car to someone else. I've never experienced this at any other car rental company. Horrible policy.

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